{"id":11634,"date":"2026-10-06T20:30:57","date_gmt":"2026-10-06T18:30:57","guid":{"rendered":"https:\/\/i-vertix.com\/technical-support\/"},"modified":"2026-10-13T06:43:27","modified_gmt":"2026-10-13T04:43:27","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/i-vertix.com\/en\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#d0d7dd&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;8%&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; 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text_direction=&#8221;default&#8221;]We are happy to help<br \/>\n<a href=\"mailto:support@i-vertix.com?subject=Support%20request\">Send email<\/a><br \/>\n+39 0471 1430180[\/vc_column_text][nectar_cta btn_style=&#8221;see-through&#8221; heading_tag=&#8221;h5&#8243; link_type=&#8221;regular&#8221; button_color=&#8221;default&#8221; text_color=&#8221;#ffffff&#8221; button_border_thickness=&#8221;0px&#8221; alignment=&#8221;left&#8221; alignment_tablet=&#8221;default&#8221; alignment_phone=&#8221;default&#8221; display=&#8221;block&#8221; display_tablet=&#8221;inherit&#8221; display_phone=&#8221;inherit&#8221; link_text=&#8221;Helpdesk Portal&#8221; url=&#8221;https:\/\/helpdesk.i-vertix.cloud\/&#8221;][\/vc_column][vc_column column_padding=&#8221;padding-6-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#53679B&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;x_large_depth&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; max_width_alignment_desktop=&#8221;default&#8221; max_width_alignment_tablet=&#8221;inherit&#8221; max_width_alignment_phone=&#8221;inherit&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;flip-in-vertical&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;200&#8243; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_custom_heading text=&#8221;\ud83d\udcbb Remote Support&#8221; font_container=&#8221;tag:h2|font_size:44|text_align:left|color:%23FFFFFF|line_height:50px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;.vc_custom_1791311220274{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; text_direction=&#8221;default&#8221;]<span style=\"color: #ffffff;\">Direct support from our support team.<\/span><br \/>\n<span style=\"color: #ffffff;\">Get immediate assistance via a remote session.<\/span>[\/vc_column_text][nectar_cta btn_style=&#8221;see-through&#8221; heading_tag=&#8221;h5&#8243; link_type=&#8221;regular&#8221; button_color=&#8221;default&#8221; text_color=&#8221;#FFFFFF&#8221; button_border_thickness=&#8221;0px&#8221; alignment=&#8221;left&#8221; alignment_tablet=&#8221;default&#8221; alignment_phone=&#8221;default&#8221; display=&#8221;block&#8221; display_tablet=&#8221;inherit&#8221; display_phone=&#8221;inherit&#8221; link_text=&#8221;Download remote support tool&#8221; url=&#8221;https:\/\/my.anydesk.com\/v2\/api\/v2\/custom-clients\/downloads\/public\/JUKKGX47UEMF\/Helpdesk-i-Vertix.exe&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#d0d7dd&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;8%&#8221; bottom_padding=&#8221;8%&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; 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