{"id":8804,"date":"2026-03-12T17:01:36","date_gmt":"2026-03-12T16:01:36","guid":{"rendered":"http:\/\/i-vertix.com.w0215653.kasserver.com\/new-feature-the-i-vertix-troubleshooter\/"},"modified":"2026-08-06T13:50:25","modified_gmt":"2026-08-06T11:50:25","slug":"new-feature-the-i-vertix-troubleshooter","status":"publish","type":"post","link":"https:\/\/i-vertix.com\/en\/new-feature-the-i-vertix-troubleshooter\/","title":{"rendered":"New feature: The i-Vertix Troubleshooter"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

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The new i-Vertix Troubleshooter<\/strong> helps administrators efficiently check, analyze, and optimize monitoring configurations. Plugins and their outputs can be directly verified and adjusted as needed\u2014without having to test every change immediately in the production system. <\/p>\n

Using the integrated “Plugin Help”<\/strong> function, thresholds and filters can be tested before activation. This ensures that configurations work correctly before they are deployed to the production environment. <\/p>\n

The module also significantly improves diagnostic capabilities. Many plugins now support debug and verbose modes<\/strong>, allowing queried OIDs and their values to be displayed in real time<\/strong>. For REST API plugins, HTTP requests and their responses<\/strong>, including status codes and cookies, can also be viewed. <\/p>\n

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All functions are available directly via the Management GUI<\/strong>\u2014access to the poller’s CLI is not required.<\/p>\n

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Advanced diagnostic tools<\/h2>\n

For more in-depth analysis, the Troubleshooter provides additional network and system tools.<\/p>\n

A simple ping<\/strong> can be used to check whether a target system is reachable. Traceroute<\/strong> displays the network path to the target system. Telnet<\/strong> enables verification of open ports, while tcpdump<\/strong> makes incoming packets visible on the central or poller system.<\/p>\n

These tools help identify and resolve network and infrastructure issues more quickly.<\/p>\n

All available tools are provided as a curated collection of preconfigured command-line tools<\/strong>. They are prepared with the most important parameters and allow only whitelist-based commands<\/strong> to ensure usability and security. <\/p>\n

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Feature overview<\/h2>\n

The i-Vertix Troubleshooter offers the following functions, among others:<\/p>\n