From limits to full visibility: Why SAK moved from legacy tools to i-Vertix – with advanced support for SAP, databases, Hyper-V and Nokia ISAM

he initial challenge: Outdated Monitoring and rising costs
As a leading energy and communications provider in Eastern Switzerland, St.Gallisch-Appenzellische Kraftwerke AG (SAK) relies on cutting-edge technology. However, their legacy monitoring system struggled with complex administration, increasing maintenance costs, and limited automation. A modern, scalable solution was needed – and i-Vertix was the answer.

Why i-Vertix?
SAK required a solution that was simpler to configure, highly scalable, and cost-effective. Key requirements included: ✔ Automated discovery of new hosts and services
✔ Intuitive, web-based configuration and management
✔ Flexible alerting and seamless ITSM integration
✔ Scalable architecture with distributed pollers
✔ Reduced maintenance efforts and costs

The solution: Introduce a streamlined, scalable, and automated Monitoring approach
The project team at SAK received extensive support from the i-Vertix team throughout all phases of the project, ensuring efficient handling of each aspect. This collaboration established the necessary conditions for a seamless and successful deployment. Consequently, i-Vertix was successfully implemented within a six-month timeframe. The rollout process consisted of the following stages

✅ Infrastructure assessment & requirement definition
✅ Deployment of i-Vertix Central & distributed pollers
✅ IT team training through hands-on workshops
✅ Go-live with enhanced alerting & real-time dashboards

The Results: Efficiency gains across the board
Since implementing i-Vertix, SAK has seen major improvements:

🔹 20% lower maintenance costs thanks to automated processes
🔹 Faster incident detection through auto-discovery & network visualization
🔹 Increased resilience with a scalable, fault-tolerant poller architecture

Conclusion: A future-proof Monitoring for SAK
i-Vertix has proven to be a powerful and cost-effective monitoring solution. Its combination of user-friendly interface, automation, and high availability makes it the ideal choice for organizations looking to modernize their IT monitoring.

Gregor Kempter, Deputy Head of Network Systems at SAK, is confident that i-Vertix has greatly enhanced the efficiency and scalability of their monitoring operations. The solution’s automated service discovery has streamlined processes, reducing time spent on manual tasks. Furthermore, the improved alerting system enables a faster and more effective response to incidents, contributing to overall operational stability.

👉 Get te full story here

➡ More about SAK: www.sak.ch